Contact Ricoh Business Solutions
Service and Support for multifunction products, copiers, printers, fax, scanners, digital duplicators, wide format products, document management and printing solutions, cameras, and CD/DVD products. (USA Only, Contact info for outside of the USA found here)
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RBS Customer Support
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To speak to a sales representative for your area, request a DOCutivity analysis, or if you need Technical Support for your Ricoh equipment, please call 1-800-551-3087
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Knowledge Base
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Search our online database where you may find immediate answers to your questions. You may also ask a question and receive an answer via email.
 Enter Knowledge Base
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Technical Support
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For Technical Support or questions about the operation of your Ricoh equipment, please call 1-800-333-2679.
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Printers & Scanners
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Registration of your Ricoh printer and/or scanner is required prior to receiving service or support. You may register your product at Printer Registration.
Support is available on the use or operation of your printer/scanner at 1-800742-6438 or you may email your question (s) to Ricoh38@ricoh-usa.com. Please have your serial number available to expedite service.
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Cameras
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For Camera support, please visit:
Ricoh Japan's Digital Camera Support Page
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Email Inquiries
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Email a sales representative
Email support or customer service questions
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Sales & Service Locations
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Ricoh Business
Solutions Offices
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Or click here to email a sales representative
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Ricoh Direct Service
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Call 1-800- FAST- FIX (1-800-327-8349)
Ricoh offers nationwide on-site service for Ricoh's facsimile, printer, scanner and digital color copier product lines. These services are offered either by contract agreement or on a time and materials basis. Call us to inquire about a Ricoh's maintenance agreement or to arrange for on-site service.
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Production Print
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For help or information regarding Ricoh's production printing capabilities call 1-877-212-6064
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National Reclamation Center
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Call Call 1-973-808-0450
Located in Pine Brook, New Jersey, Ricoh's National Reclamation Center provides repair and sub-assembly service for copier, facsimile, printer, scanner, circuit boards, and system products. As the manufacturer, Ricoh's Reclamation Center has the ability to bring all office automation equipment to the most current revision level, a claim few independent repair centers can make. Ricoh can offer you reliable service repairs with competitive prices and fast turn around. To learn more about these services or to arrange for repair, please call:
Ricoh Corporation
10 Bloomfield Avenue
Pine Brook, NJ 07058
973-808-0450
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Other Non-Sales Related Inquiries
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Employment Inquiries
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Submit a resume or inquire about currently available career opportunities.
Visit the Career Center
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Inquiries Outside of the USA
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1-800-551-3087
