White Papers

For in-depth analysis of important issues in document management, download these white papers.

Document Workflow

Enterprise Document Assessment This white paper examines why a thorough document workflow assessment can help organizations recover hidden costs (up to 40% according to some industry analysts) while improving integration among business requirements, supporting infrastructure, and document management processes.

Document ROI: A Financial Perspective New document management solutions can help C-level executives meet two key responsibilities – enterprise-wide expense reduction and financial reporting. But how do claimed reductions – which often include both hard and soft costs – relate to your business? This white paper takes a concrete approach, reflecting a C-level executive’s viewpoint, as well as Ricoh’s decades of experience helping companies uncover their true document management costs, achieve savings, and improve business performance.

Make Documents Appear and Costs Disappear: How Digital Document Storage Can Help Reduce Costs This white paper offers a detailed overview of how small and medium-size businesses, as well as large enterprise departments, can use electronic document storage systems to archive, retrieve, and share critical documents more efficiently, securely, and affordably.

Technology

Data Privacy: What Part of Your Network is Vulnerable and What Can You Do About It? Increasingly complex and connected networks, more sophisticated hacking tools, and a myriad of data privacy regulations makes it challenging for organizations of all sizes to maximize data security. This paper examines the vulnerable areas of a network and new document management technologies to shore them up, as well as how to choose the most appropriate security services provider.

Understanding IP Faxing A detailed technical overview of how VoIP technology and IP Faxing (Fax over IP) are changing the way organizations utilize existing network infrastructures for voice and data communications.

The Color of Money This white paper examines why full-color output is quickly becoming the new standard for conventional office documents, and how your organization can take advantage of color output without compromising the budget.

Support Services

Outsourcing Network Support: The Surprising Strategy That Helps You Spend Less for Higher Uptime Today, network support is a fundamental aspect of every organization because network performance has a direct effect on profitability and customer service. This white paper examines why large organizations tend to outsource network support, and explains why small and medium-sized businesses(SMBs) should pursue the same strategy: to gain critical advantages in cost-efficiency, end-user productivity, and network uptime.

Healthcare

Outsourcing Document Management: An Essential New Tool in the Quest for Cost-Effective Healthcare Delivery In large acute care environments, virtually all functional areas-including patient care, hospital administration, reimbursement, technology deployment, and regulatory compliance-use a wide variety of documents in their respective workflows. This convergence of conditions leads providers to outsource document management. This white paper examines the four major categories of document management outsourcing, describes methods of implementation, and gives direction on evaluating outsourcing providers.

A Realistic Transition Toward the “Paperless” Medical Practice While digital technology promises to transform healthcare some day, most medical offices and clinics are a long way from a “paperless practice.” Still, practitioners can gain more time with patients by employing lower-cost digital solutions that streamline workflow and improve retention and retrieval of paper-based documents.

Approaching Integration This white paper discusses the growing trend toward systems integration in healthcare, including the current situation in both large and small-scale environments. It examines how many of these ongoing integration issues affect document management and everyday workflow, as well as short- and long-term technology choices. Finally, it reveals some specific technologies healthcare organizations can use to address these issues and take practical steps toward a more integrated document management environment — without abandoning existing technologies and workflows.

Improving Accuracy in Healthcare Documents This white paper analyzes how to develop a comprehensive, integrated document management strategy that can reduce the risk of administrative errors, eliminate points of exposure, and optimize the delivery of patient care in acute and ambulatory healthcare environments.

HIPAA and Document Management HIPAA and document management are intricately related topics that have been evolving rapidly since 1996. To deepen your understanding of how HIPAA may impact your current document management processes, our healthcare experts teamed up to develop the following white paper. This document covers HIPAA and document management from a big picture perspective, then delves into more detailed explorations of compliance, timelines, penalties, monitoring, and other critical issues.